TypeSlide Support:
Get the Answers You Need.
We believe powerful tools deserve robust support. Whether you’re troubleshooting an issue, looking for a quick reference, or need a helping hand, we’ve got you covered. Our goal is to get you back to building amazing presentations, fast.
TypeSlide Support
Find Your Answers: Self-Service Resources
For those who prefer to find solutions at their own pace, our documentation is built for clarity and depth.
Knowledge Base & Documentation
Dive into comprehensive guides, troubleshooting articles, and best practices for every TypeSlide feature. We’re constantly updating this with insights to help you maximize your workflow.
Markdown Reference Guide
Quick access to all TypeSlide-specific Markdown syntax, including details on slides, blocks, columns, LaTeX, and more. Master the language of your presentations.
Typeslide
Frequently Asked Questions
Q: What’s the main difference between TypeSlide | Core (Free) and TypeSlide | Pro? A: TypeSlide | Core offers all the essential features for building powerful, Markdown-based presentations, including automatic layouts, real-time preview, LaTeX Math, and more. The key distinction for TypeSlide | Pro is the ability to remove the “Powered by TypeSlide” footer from your presentations and access premium, priority customer support for any questions or issues.
Q: What exactly does “Premium Support” include? A: Premium Support for TypeSlide | Pro users means you get priority handling for your inquiries, typically resulting in faster response times. Our dedicated team provides more in-depth assistance to help you resolve any issues quickly and efficiently, ensuring your critical presentations stay on track.
Q: What happens to my presentations if I cancel my TypeSlide | Pro subscription? A: Your content is always safe and remains accessible. If you cancel your Pro subscription, your account will revert to the TypeSlide | Core (Free) features. This means the “Powered by TypeSlide” footer will reappear on your presentations, but you’ll still be able to edit, view, and share all your existing content.
Q: How does cancellation work for TypeSlide | Pro? A: You can cancel your TypeSlide | Pro subscription at any time, immediately and without any waiting period. There are no long-term contracts, and you won’t be charged again after your current billing cycle ends. Your Pro features will remain active until the end of the period you’ve already paid for.
Q: Is TypeSlide | Core truly free, or are there hidden costs? A: TypeSlide | Core is genuinely free, with no hidden costs or time limits. You can use it indefinitely to create presentations with all the core features, with the understanding that presentations will include the “Powered by TypeSlide” footer. It’s our way of letting you experience the power of Markdown-first presentations without any commitment.
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